Privacy &

Compliance
Mountain Lake Services strives to fulfill our mission and values in all we do. We recognize the trust placed in us by the people we support, their families, the federal and state agencies who oversee our services, and the public at large. We have a strong commitment to corporate compliance, including respecting confidentiality and privacy. We also respect the privacy of you, our website visitors. If you wish to review our policies on these matters, please refer to the links below.

Corporate compliance is important to us

We understand the trust put in us by the public and our regulatory and oversight agencies. Mountain Lake Services takes its commitment to corporate compliance seriously. We have developed a corporate compliance plan that includes:

  • Compliance with all Policies and Procedures
  • Appropriate authority and oversight
  • Communication of the Corporate Compliance Plan: expected standards of conduct, education, training, and update communication
  • A system for both confidential reporting and investigation of compliance concerns Enforcement and discipline
  • Internal controls, including: methods for audits, ongoing monitoring of practices, identifying concerns, correcting and measuring results for verification in a timely and effective manner
  • Documentation and reporting
  • A Corporate Compliance Officer to oversee implementation of the plan

For full details we have posted a copy of our Corporate Compliance Plan. If you have any questions or concerns you can contact our Corporate Compliance Officer, Tara Peters, via phone at 518-546-1101, or the Corporate Compliance Hotline at 518-546-7487 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

We respect the privacy of the people who receive our services and their families Our policies and procedures are designed to comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable regulations. For details see our Notice of Privacy Practices Regarding Individuals Served By Mountain Lake Services.

Mountain Lake Services

Administration Office

  • 10 St. Patrick's Place
    Port Henry, NY 12974

Office Hours

  • Mon - Fri
    8:00am - 4:30pm
  • Sat - Sun
    Offices Closed

Contact

  • 518-546-3381

  • 518-546-7138

Make a Difference

Your generosity makes the Mountain Lake Services Foundation possible.

Corporate Compliance: All correspondence to the above address or phone/fax numbers will be routed to its appropriate destination.

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